Contact Center Services

Outbound and Inbound Calling.

Altec provides superior calling support to businesses looking to carry out specific outbound and inbound calling activities but haven’t the time and resources to setup a team of their own. Our callers follow industry best practices with a strong focus on quality, effective reporting, and meeting client deadlines.

We aim to assist our client's in-house teams by taking ownership of vital call functions. Our team will work on defining steps necessary to kick-off a calling effort should they not be defined, and will help identify KPI's that should be tracked and monitored.

Service Areas